Privacy policy
Who handles your information
DREAMCORE GROUP LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
This policy describes how personal information is handled when you visit or shop at velmora-botanica.com or contact us. Please submit privacy enquiries through our contact form.
Information we handle
Depending on your use of the store, we handle contact and delivery details, order information, payment status, support messages, and technical information such as IP address, device and browser details, language, page visits and cookie identifiers. Payment details are processed by the payment providers used at checkout. Do not send full payment card details or unnecessary health information through the contact form.
Why we use it
We use information to process orders, payments, delivery, returns and support; keep required records; maintain store security; and prevent fraud or misuse. Optional marketing and analytics are used in accordance with your choices and applicable consent requirements. We do not require you to consent to optional marketing to place an order.
Shopify and service providers
The store is hosted on Shopify. Information needed to provide the services may be shared with Shopify, payment providers, delivery providers and technical service providers. Information may also be disclosed to advisers or authorities where legally required. Shopify may act independently for certain services; see Shopify’s consumer privacy policy for details.
Cookies and your choices
Essential technologies support the cart, security and language settings. Optional analytics and marketing technologies follow the choices recorded in the consent interface and applicable requirements. You can review your choices using “Cookie settings” in the footer and withdraw consent for future optional processing.
International handling
DREAMCORE GROUP LLC is based in the United States. Shopify and service providers may handle information in the United States, Canada and other countries where they operate. Relevant safeguards and legal requirements apply to these transfers. You can ask for further information about the providers and safeguards relevant to your data through the contact form.
Retention and security
Information is retained for the purpose for which it is needed, including required record keeping and handling claims. Information no longer needed is deleted or de-identified as appropriate. Reasonable technical and organisational safeguards are used, but no internet transmission can be guaranteed completely risk-free.
Access, correction and complaints
You can contact us to request access to or correction of your information, ask about deletion where applicable, withdraw marketing consent, or make a privacy complaint. We may need to take reasonable steps to verify your identity. Use our contact form. If you are dissatisfied with our response and Australian privacy law applies, you may contact the Office of the Australian Information Commissioner.
Updates
Information necessary to fulfil an order is needed to provide that service; other details are optional. We update this policy when our practices change. Last updated: 17 September 2026.